Bruised Apple Logo

Providing a first class repair and replacement service for all your Apple Mac needs

iMac

Service & Support

We offer the technical know-how and practical help you need when good machines do bad things (or refuse to do anything at all)

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Sales & Consultancy

Benefit from our expert advice when choosing a new, pre-loved or ex-demo Mac at affordable prices from our stock lists

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Welcome to Bruised Apple Mac services

Whether it’s repairing your machine after a liquid spill or salvaging data from a crashed system, Bruised Apple provides online, on-site and telephone support to professional and personal Mac users across the South of England.

We don’t tie you into a contract (unless you want one) so you only pay us when you need us. And you receive the same exemplary service whether you’re a regular client or you only call us in emergencies. We are a small firm with minimal overheads, so our charges are extremely competitive, and you’ll always deal directly with the person who’ll be doing the work for you.

Apple Mac Service & Support

With more than 10 years of experience, our fully accredited Apple Desktop and Portable technicians offer the following services to residential and business users:

  • Emergency callouts for all hardware and software issues
  • Data recovery
  • Specialists in liquid-damaged and accidental damage repairs
  • Installation services
  • Hardware repairs
  • PC/MAC integration
  • Telephone & email support
  • Remote access support
  • We can provide you with a letter for insurance claims

Apple Mac Sales & Consultancy

Bruised Apple quotes competitive prices on new and used Apple Macintosh equipment. With our knowledge and experience, we can advise on what’s right for you and your business.

  • New and Used Desktops and Laptops
  • OS X Migration
  • Hardware and Software Upgrades
  • Wired and Wireless Networking
  • Loan Equipment
  • Backup options

Support Packages

At Bruised Apple we provide tailor-made computer support contracts and packages whatever your computer needs, based on these options:

  • 4 Hour Callout On Site
  • 8 Hour Callout On site
  • Remote Access Support
  • Telephone Support

We also offer a basic support package where you pay a fixed, up-front fee for the following services:

  • A response on-site* within 8 working hours of your telephone call
  • Unlimited telephone support for all computer users
  • Remote Access support on all computers
  • An additional year of consultancy for all future computer requirements

*There is an additional charge for time on-site.

Ex Demo, Second Hand Sales

We always have plenty of ex-demo and pre-loved Macs available, offering potentially massive savings over a new machine. They’re particularly useful if you’re looking for a stop-gap pending a major upgrade, or need an extra Mac as quickly and affordably as possible.

If you’re planning to trade up, or dispose of a Mac that no longer meets your needs, please talk to us; we’ll happily assess your machine and make you a sensible offer, either as a straight cash purchase or part-exchange against whatever you need.

Download Current Stocklist

Out of Hours Support

We know that business and creativity don’t respect timetables, and that many Mac-users keep irregular hours. And according to that well-known law, it’s always when you’re up against a deadline, or trying to nail down an award-winning idea, that your Mac decides to fall over.

Don’t panic! Give us a call, even if it’s well before 9 or long after 5, and we’ll be out to fix your machine or bring you a temporary replacement, getting you up and running again as quickly as possible. For more details about this invaluable service, and our exceedingly modest fees, please contact us.

And if you want to buy or renovate an older Apple model?

Contact 2ndByte for information on purchase or part-exchange deals on our warrantied pre-used computers, or visit Vintage Mac Repairs and see how we can give your faithful old machine a new lease of life.